Trust and Keys: What You Need to Know
We deeply appreciate the trust you give us when allowing access to your home. However, we’ve found that holding onto keys can sometimes lead to complications. Here’s why:
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- Liability Concerns: We want to avoid any liability issues in case keys get lost or if we need to adjust a cleaner’s schedule at the last minute.
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- Flexibility: By not holding onto keys, we can be more flexible in managing our schedules, ensuring that your cleaning needs are met without delays.
- Flexibility: By not holding onto keys, we can be more flexible in managing our schedules, ensuring that your cleaning needs are met without delays.
Best Practices for Accessing Your Home
To make our visits as smooth as possible, we recommend a few best practices for providing access to your property:
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- Hiding Keys: If you’re not home during our scheduled visit, hiding the keys in a secure, agreed-upon location can be a simple solution. This allows us to access your home without any hassle.
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- Using a Lockbox: If you’re uncomfortable with hiding keys, investing in a lockbox is a great alternative. Many Airbnb hosts use lockboxes to provide secure access to their properties. You can find a reliable lockbox for as little as $35 at Bunnings. Here’s one we recommend.
Ensuring Smooth Access
It’s important to ensure that we have access to your home to avoid any inconveniences for both parties. Here’s why:
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- Avoiding Cancellation Fees: If our cleaner arrives at your home and can’t access the property, we unfortunately have to charge 100% of the quoted amount. This is because filling that spot on short notice is almost impossible.
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- Maintaining Schedule: Ensuring we have access helps us stick to our schedule and provide timely service to all our clients.
Why It Matters
Making sure we can access your property not only helps us do our job more efficiently, but it also ensures that you receive the best possible service without any unnecessary stress or additional costs. By following these simple steps, you can help us provide a seamless cleaning experience every time.
Conclusion
Accessing your property shouldn’t be a hassle. By hiding your keys in a secure spot or using a lockbox, you can make our visits effortless and worry-free. At Esprit Cleaning, we’re committed to providing you with exceptional service while respecting your home and your time.
Remember, the little steps you take to ensure we can access your property easily go a long way in helping us maintain the high standards of service you expect from us. Clean less, live more – and enjoy the peace of mind that comes with knowing your home is in capable hands.
Ready to experience the convenience of professional cleaning in Newcastle, New South Wales? Visit www.espritcleaning.com.au to request an estimate today.
